Recently, telephone calls from persons claiming to be employees of the Stiftung Auffangeinrichtung BVG have been increasing, especially in French-speaking Switzerland. A criminal complaint has already been filed against unknown persons.

It is important to know: We do not call customers without having had a prior exchange with them on specific topics. In addition, we do not ask anyone to transfer money to an account for no reason. Furthermore, we do not charge any account maintenance fees. This means that the claim that you will save these fees with another provider is false. In general, be skeptical of phone calls that demand action from you and threaten consequences if you do not.

If you are called by such a fraudulent person in the name of the Auffangeinrichtung, please note down the name and telephone number and report the incident to us immediately. As a customer, you also have the option of filing a complaint with the police against such callers. It may be that you have committed a criminal offense.

Thank you for your cooperation in clarifying these fraudulent cases.

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